Cascade natural gas new construction service line installation request

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Builder Services

Request and schedule your natural gas service lines and meter sets quickly and conveniently through the online Builder Portal or call our dedicated Builder Services team.

• Login to the Account Center to access the Builder Portal
• To register and create a Builder Portal account, call our Builder Services team
• Call Builder Services at 866-332-8667 (available Monday – Friday 7 am to 6 pm, CST)
• Email Builder Services at builderservices@atmosenergy.com

Service Line and Meter Installation

Below are the requirements for service line and meter set installation. This information will assist in providing faster service when your homes or buildings are in the construction phase.

Information for Service Line Installation

• Builder name and contact information
• Address information for premise
  • street address, city, state, zip code
  • subdivision name (if applicable)
  • lot or block number
  • inside or outside city limits
  • Pressure Required for Equipment Operation (enter .25 or 2)
  • Max Pressure for Equipment Regulator / Control Valve (enter .25 or 2)

  Information for Gas Meter Installation

  • Builder name and contact information
  • Address information for premise
    • street address, city, state, zip code
    • subdivision name (if applicable)
    • lot or block number
    • inside or outside city limits
    • Pressure Required for Equipment Operation (enter .25 or 2)
    • Max Pressure for Equipment Regulator / Control Valve (enter .25 or 2)